# Scribenote Help Center

> How can we help?

## Quick Start Guide

- [How to Create a Scribenote Account](https://docs.scribenote.com/en/articles/8189958-how-to-create-a-scribenote-account.md): Creating your Scribenote account.
- [How to Install the Scribenote Mobile App](https://docs.scribenote.com/en/articles/8588492-how-to-install-the-scribenote-mobile-app.md): Available on iOS in the App Store or on Android in the Play Store!
- [Scribenote Best Practices](https://docs.scribenote.com/en/articles/8180340-scribenote-best-practices.md): Try these tips for an optimal experience!
- [Is it okay to record my clinical conversations?](https://docs.scribenote.com/en/articles/8288378-is-it-okay-to-record-my-clinical-conversations.md): Make sure you have consent to record!
- [Do I need an internet connection to use Scribenote?](https://docs.scribenote.com/en/articles/8349316-do-i-need-an-internet-connection-to-use-scribenote.md): Learn how to use Scribenote even when you're off the grid!
- [Make Your First Note](https://docs.scribenote.com/en/articles/8180328-make-your-first-note.md): Use Scribenote to make your first note automatically. This is Scribenote's magic!
- [How can I book a demo?](https://docs.scribenote.com/en/articles/8949768-how-can-i-book-a-demo.md): How to book a Scribenote demo with our team.
- [What is the difference between Scribenote Free and Scribenote Pro?](https://docs.scribenote.com/en/articles/11499058-what-is-the-difference-between-scribenote-free-and-scribenote-pro.md)
- [Can I Refer my Friends to Scribenote?](https://docs.scribenote.com/en/articles/13464744-can-i-refer-my-friends-to-scribenote.md): For a limited time Scribenote Pro customers can refer other DVMs to Scribenote and help support patients whose families may not be able to afford care.

## Recordings & Notes

- [Editing a Note](https://docs.scribenote.com/en/articles/10305591-editing-a-note.md): Need to make changes to your notes? Here's how.
- [Add to an Existing Note](https://docs.scribenote.com/en/articles/8392321-add-to-an-existing-note.md): How to add to an existing note.
- [Merging Notes](https://docs.scribenote.com/en/articles/11832629-merging-notes.md): Learn how to merge two recordings and combine them into a single note.
- [Deleting a Note](https://docs.scribenote.com/en/articles/10306063-deleting-a-note.md): Learn how to delete a note on Scribenote.
- [View a Note's Transcript](https://docs.scribenote.com/en/articles/8474550-view-a-note-s-transcript.md): Did something not show up in your Note? Chances are it's recorded in the full transcript!
- [Download your Recordings](https://docs.scribenote.com/en/articles/8991863-download-your-recordings.md): Download the audio in your notes.
- [Uploading your own Audio Files](https://docs.scribenote.com/en/articles/10706399-uploading-your-own-audio-files.md): Did you record an appointment using another app? You can upload your own audio files to Scribenote and generate a note in just a few steps.
- [My Note is Missing Information](https://docs.scribenote.com/en/articles/9307016-my-note-is-missing-information.md): Missing information? This might help!
- [Microphone Setup and Troubleshooting](https://docs.scribenote.com/en/articles/8476586-microphone-setup-and-troubleshooting.md): Set up your microphone for Scribenote and troubleshoot common audio and recording issues.
- [Note History](https://docs.scribenote.com/en/articles/8931645-note-history.md): The note history is helpful for recovering parts of your note that may have been edited, or for compliance/auditing purposes!
- [The Inbox](https://docs.scribenote.com/en/articles/8659105-the-inbox.md): Access your Inbox to view all your notes.
- [Client Summaries](https://docs.scribenote.com/en/articles/8736697-client-summaries.md): Automatically generate client-facing appointment summaries that you can export and send off in a single click!
- [AI Writing Assistant](https://docs.scribenote.com/en/articles/9762560-ai-writing-assistant.md): Scribenote's AI Writing Assistant allows you to format notes to your liking in just a single click.
- [Select/Replace Tool](https://docs.scribenote.com/en/articles/8391067-select-replace-tool.md): Replace words or phrases in your notes.
- [Multi Language Mode](https://docs.scribenote.com/en/articles/8949878-multi-language-mode.md): Scribenote is primarily available in English, but we also have other languages!
- [Adding Attachments to Notes](https://docs.scribenote.com/en/articles/8940068-adding-attachments-to-notes.md): How to add videos, photos, and files to your notes
- [Patient Notebook](https://docs.scribenote.com/en/articles/8338554-patient-notebook.md): Patient notes on the Scribenote web app
- [Is There a Recording Time Limit?](https://docs.scribenote.com/en/articles/11498747-is-there-a-recording-time-limit.md): Learn how Scribenote handles long recordings and tips for managing extended sessions.
- [Recording Failed to Create a Note](https://docs.scribenote.com/en/articles/8566449-recording-failed-to-create-a-note.md): Listen back to the Recording, or click the Retry button.
- [Finding a Missing Note](https://docs.scribenote.com/en/articles/8202171-finding-a-missing-note.md): Can't find your note? Here are a few places you can look!
- [Template Groups](https://docs.scribenote.com/en/articles/14756971-template-groups.md): Generate multiple notes from a single recording, each using its own template.
- [Recording Won't Start: Troubleshooting](https://docs.scribenote.com/en/articles/8176389-recording-won-t-start-troubleshooting.md): Having trouble starting a recording? Here's how to troubleshoot.

## Templates & Customization

- [Default Templates vs. Adaptive Templates](https://docs.scribenote.com/en/articles/11464188-default-templates-vs-adaptive-templates.md): What’s the difference between a default template and a custom template?
- [Default Templates](https://docs.scribenote.com/en/articles/8180780-default-templates.md): Medical Records, Dental Records, Abd. Ultrasounds, Dictation, Recap, Callback — what's the difference?
- [Custom Objective Defaults](https://docs.scribenote.com/en/articles/9596415-custom-objective-defaults.md): Replace default phrases with your customized preference in the objective section of your SOAPs!
- [Adaptive Templates](https://docs.scribenote.com/en/articles/10496596-adaptive-templates.md): Customize Your templates!
- [Adaptive Templates: Setting Your Preferences](https://docs.scribenote.com/en/articles/10496603-adaptive-templates-setting-your-preferences.md): Tips for customizing your notes' stylistic preferences when using Adaptive Templates.
- [Changing your Template](https://docs.scribenote.com/en/articles/10507555-changing-your-template.md): Reprocess your notes into a different template.
- [Customizing your Notes](https://docs.scribenote.com/en/articles/10212197-customizing-your-notes.md): We have a few different options to customize your notes.

## Account and Billing

- [How much does Scribenote cost?](https://docs.scribenote.com/en/articles/8690648-how-much-does-scribenote-cost.md): Scribenote's pricing options.
- [What happens when my 14-day trial ends?](https://docs.scribenote.com/en/articles/11510081-what-happens-when-my-14-day-trial-ends.md)
- [Updating your Account Details](https://docs.scribenote.com/en/articles/10245977-updating-your-account-details.md): You can update your name, email, etc. from your account profile settings!
- [Resetting Your Password](https://docs.scribenote.com/en/articles/8189955-resetting-your-password.md): Reset or make a new password.
- [Setting up, Managing or Cancelling an Individual Subscription](https://docs.scribenote.com/en/articles/13920116-setting-up-managing-or-cancelling-an-individual-subscription.md): Learn how to set up, manage, or cancel your individual Scribenote Pro subscription.
- [Setting up, Managing or Cancelling a Team Subscription](https://docs.scribenote.com/en/articles/10927787-setting-up-managing-or-cancelling-a-team-subscription.md): Learn how to set up, manage, or cancel your team's Scribenote subscription.
- [What happened to the student plan?](https://docs.scribenote.com/en/articles/11644306-what-happened-to-the-student-plan.md)

## Teams and Multi-User Functionality

- [What is Teams Mode?](https://docs.scribenote.com/en/articles/11004838-what-is-teams-mode.md): Collaborate with your clinic team to share, transfer, and manage notes across accounts.
- [Creating Your Team](https://docs.scribenote.com/en/articles/10743199-creating-your-team.md): Set up your clinic's team and invite members to collaborate on notes.
- [Managing Your Team](https://docs.scribenote.com/en/articles/10858450-managing-your-team.md): Add or remove team members, update roles, and manage admin access.
- [Switching Between Multiple Teams](https://docs.scribenote.com/en/articles/9563026-switching-between-multiple-teams.md): Move between teams you belong to and view each team's notes and members.
- [Using Team Members' Templates](https://docs.scribenote.com/en/articles/11083503-using-team-members-templates.md): Record using templates shared by your teammates.
- [Transferring Notes](https://docs.scribenote.com/en/articles/9462485-transferring-notes.md): Move notes to the right team member before or after recording.

## Scribephone

- [What is Scribephone?](https://docs.scribenote.com/en/articles/11868864-what-is-scribephone.md): Scribephone is a Scribenote Pro feature for calling clients from the app, this article answers common questions about Scribephone.
- [Verifying your Phone Number with Scribephone](https://docs.scribenote.com/en/articles/11880236-verifying-your-phone-number-with-scribephone.md): How to verify your clinic phone number with Scribephone.
- [How to Use Scribephone](https://docs.scribenote.com/en/articles/11844362-how-to-use-scribephone.md): Call clients from Scribenote with Scribephone. This guide shows how to verify your number and start a call on the web app.

## Integrations & Exporting Notes

- [Does Scribenote integrate with \[insert PIMS here\]?](https://docs.scribenote.com/en/articles/8288370-does-scribenote-integrate-with-insert-pims-here.md): Yes! Scribenote integrates with many popular PIMS platforms. Check below to find the best option for your PIMS and learn how to get started.
- [What is PIMSPal?](https://docs.scribenote.com/en/articles/12161219-what-is-pimspal.md): A browser extension for web-based PIMS platforms to move your Scribenote notes directly into your PIMS.
- [What is Widget Mode?](https://docs.scribenote.com/en/articles/12602342-what-is-widget-mode.md): Widget Mode is an integration option that lets you view and transfer notes to your desktop/server based PIMS.
- [Exporting your Notes](https://docs.scribenote.com/en/articles/12713806-exporting-your-notes.md): Learn how to export your notes and choose your export format.
- [Customizing PDF Exports](https://docs.scribenote.com/en/articles/10210819-customizing-pdf-exports.md): Looking to customize your PDF exports? Here's how.

## Companion

- [Scribenote Companions](https://docs.scribenote.com/en/articles/12961730-scribenote-companions.md): Your always-present AI vet assistant, here to handle the administrative side so you can focus on patient care.
- [What is History Companion \(Summi\)?](https://docs.scribenote.com/en/articles/12417803-what-is-history-companion-summi.md): Summi our History Companion will help you quickly review and summarize a patient’s medical history.
- [What is Writing Companion \(Quill\)?](https://docs.scribenote.com/en/articles/12650889-what-is-writing-companion-quill.md): Writing Companion will help you quickly edit notes and client summaries.
- [What is Research Companion \(Sage\)?](https://docs.scribenote.com/en/articles/13146815-what-is-research-companion-sage.md): Sage, our Research Companion, helps you quickly research veterinary medical questions using trusted sources.