Yes, but it’s important to get proper consent and authorization to record a clinical conversation. 👍
Generally our customers say something along the lines of “Before we start, would you mind if I record this conversation for documentation purposes. I use AI software to help me get my medical records done quickly.” We also advise you check in with the consent laws of your state to see if it is a one or two party consent state.
We have a downloadable client consent form template and recording notice available for free on our Privacy Policy Page.
If your client does not consent to their appointment being recorded, Scribenote’s other time saving automations can still come in handy. You can use Scribenote's Recap or Dictation to dictate your medical record after your appointment. This also applies to other situations where you may not want to record but want to streamline your note taking: for example, euthanasias or surgeries are very likely not appropriate times to record.
More on privacy
The data (your data) that is collected during the appointment is stored on our cloud servers which are located in the US and managed by a 3rd party (Amazon Web Services). Your data will not be sold and is used only for service delivery (within Scribenote) or potential legal obligations. Additionally, you can always delete notes from Scribenote after you are finished with them they’ll get completely wiped from our servers (audio, transcript, and record).
Please read our terms of service and privacy policy for more information.