You can reach out to our Scribenote Team 🐾 through the following methods:
In App Chat (preferred) | On the web app or mobile app, more details below. |
Text | |
Call |
We are readily available to help with anything (yes, anything)! Okay okay, maybe not everything but just about. Please tell us if you have anything you'd lilke to say too! We appreciate all types of feedback as our goal is to improve Scribenote every week for our vets. 😊
How to use the in app chat
Web App
Log into our web app (app.scribenote.com).
At the bottom right of the screen, open this chat icon:
You will see this tray pop up on your screen, click Send us a message.
Start typing away!
To close the chat box, click the same button that you opened the tray with. This time it will look like this though:
You can send files like screenshots to us in the chat! Click the paperclip icon and select the appropriate file from your folders.
To view previous chats, click Messages from the bottom navigation bar and your chat history will be displayed here.
We look forward to hearing from you! 💜
Mobile Device
Log into the Scribenote app on your device (this will be the same credentials as you use on the web app)
From the bottom navigation bar, tap Account
Then tap the ℹ️ Need help? button
Tap Send us a message
Start typing away!
You can send files like screenshots to us in the chat! Tap the photos icon and select the appropriate file from your device.
To view previous chats, click Messages from instead of Send us a Message and your chat history will be displayed here.