Are you experiencing a technical issue with a particular note? If so, please flag it for us using the guide below! 🚩
This sends the note with all the necessary details to our Customer Delight team so we can help you more effectively. It will also start a chat for us to continue communications with you.
⚠️ NOTE:
If you have a Scribenote Free Plan: Your report will be reviewed by our team, but direct chat and phone support are not included. We will use your flagged notes to improve platform quality and may follow up if additional information is required.
✏️ PRO TIP:
If you want priority human support for flagged notes and other advanced features, consider upgrading to Pro.
How do I flag a note?
Open your note.
Click Something Wrong. This button is located beside the note type and status, and it will also turn red when you hover over it.
Let us know more about the issue.
Hit Send.
What you should report to us:
✅ Your note has generated something incorrectly.
✅ Your note is completely blank/says there is insufficient info, but has clear audio.
✅ Your Custom Objective Defaults did not get applied but are enabled.
Note: If you would like to provide feedback on how to improve SOAP results in general, please use the Note Feedback Widget here: