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Client Summaries

Automatically generate client-facing appointment summaries that you can export and send off in a single click!

Updated over 2 weeks ago

Client Summaries is a Scribenote Pro feature that allows you to automatically generate a client-facing summary of an appointment. These summaries pull key information directly from the Medical Record and can be exported and shared with clients in just a few clicks.

You can send the summary to a client by email, print it before they leave the clinic, or copy the text for use elsewhere.

⚠️ Client Summaries are only available on the web app.


How to Generate a Client Summary

  1. Generate the Client Summary.

    • Scroll to the bottom of the Medical Record.

    • Click the Client Summary section to expand it.

    • Click Default Client Summary. If you would like to make an Adaptive Client Summary, see the How to Customize a Client Summary section below.

  2. Edit the Summary. Once the Client Summary is generated, you can:

    • Manually edit the summary text.

    • Apply Writing Assistant formatting.

    • Click Restart Client Summary to regenerate it

⚠️ Restarting the Client Summary will erase any edits you have already made.


How to Customize a Client Summary

  1. Create your Adaptive Client Summary.

    • Go to the Adaptive Templates section in your Scribenote account.

    • Follow the steps for creating an Adaptive Template in the article below.

    • Choose either the Freeform option or select the Simple Client Summary inspiration template to get started.

    • Build and save your Client Summary as a template.

  2. Apply your Adaptive Client Summary on a note. Once your Client Summary template is created, you can apply it to your notes:

    • Generate a Client Summary within a note.

    • Click the Adaptive Client Summary button.

    • Select your saved template from the dropdown menu.


How to Send a Client Summary

Click Export Client Summary to share the summary with your client.

There are three ways to send the Client Summary:

  1. Copy Plain Text. Copies the summary text so you can paste it directly into the body of an email or another document.

  2. Download PDF. Downloads the summary as a PDF that you can attach or print. Example file name: Dobby Client Summary.pdf

  3. Email. Enter the client’s email address to send the summary directly from Scribenote. Clients will not be able to see the email address associated with your Scribenote account.

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