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Sync Recordings (Mobile App)

Do you frequently use Scribenote in areas with poor internet connection? Read this!

Updated yesterday

You may occasionally encounter the Syncing tag as shown below:

This means that one (or more) of your recordings were not able to be uploaded to our cloud servers due to poor internet connection at the time of recording. Scribenote recordings need to be uploaded to our cloud servers in order to be processed into SOAPs and to be saved to your account.

Your note will continuously search for connection for this process to be completed. Once you are in a stable internet zone, your note will process as normal.

Note: The note will sync automatically once it can find a connection. You do not need to take any action for this process to complete.

If the note has been stuck in Syncing for a long period of time, please try changing to a location with more stable internet access.

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