If you recorded a Medical Note, a Recap, a Dictation, or a Callback and it got labeled as "New Recording" instead of "Processing", don't despair, there's a quick and easy way to fix it!
Simply click on the note. You should see a green banner at the top of the note like this:
Click the link, and the recording should be sent to our servers to be processed into an Auto-Note.
I don't see the green banner!
Check that your "Use Automation" setting is ON. You can check by going to your "Account" page on the website or on the app.
