There are 5 types of Auto-Notes in Scribenote:
Let's see what they mean, and how to use them! π€
Callback
Callback
Use Callback for recording your side of the conversation in follow-up calls with your clients. Simply start by selecting Callback, start your recording, and begin your call on the clinic phone! In return, you'll get a summary of your Callback in a single text box.
If you'd like Scribenote to pick up your client's end of the call, you must put the clinic phone (or the phone being used to make the call) on speakerphone. π
Sample output for Callback:
To switch between these auto-note types, use the dropdown you see in the Create a Recording section on your Dashboard.
Similarly, this can be done on your mobile device as well.
If you accidentally recorded using the wrong auto-note type, fear not! You can change the type of note by reprocessing it. Here's how:
If you are having difficulties with the note having to retry, make sure that your Use Automation setting is toggled on. Here's more details on that: