If Scribenote did not pick up on some of the things you mentioned in your appointment, don't worry - your information is not lost! Try these steps to help.
Step 1: Check the Structured Data tab
When using Scribenote on the web (app.scribenote.com) you can check the tab that says "Show Data" at the bottom of your webpage when you are editing a note.
This tab often contains more detailed information that was pulled from your appointment transcript, so that you don't have to read through the whole transcript to find a key piece of information!
From there, you can simply click to copy a piece of information, and then paste it into the SOAP.
Step 2: Check the note's transcript
This can also be done from the web app (app.scribenote.com) only. If the Structured Data tab does not contain the information you need, you can check the transcript.
Step 3: Listen back to the audio
If all else fails and you still don't remember a key point from your appointment, you can always listen back to the appointment audio!
Note: We are continuously working on improving the quality of our SOAPs and other Notes. The AI tech behind the scenes is always improving, and so will Scribenote as a result!
To provide feedback to the team on how to improve SOAP results in general, please use the Note Feedback Widget (thumbs up and thumbs down buttons) to report any feedback about your automatically generated note.