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What is Teams Mode?

Collaborate with your clinic team to share, transfer, and manage notes across accounts.

Teams Mode connects everyone at your clinic so you can record, transfer, and access notes across accounts whether you're a DVM, technician, receptionist, or practice manager. Each person uses their own Scribenote account, and notes can be shared and transferred between team members.

To get started creating your team, see the guide below:


Teams Mode FAQs

Do I have to transfer notes manually every time?

No. Turn on Transfer New Notes in your account settings and you'll be prompted to transfer automatically after every recording. See Transfer Notes for instructions.


The recipient's Custom Objective Defaults aren't being applied when I transfer a note.

When transferring a Medical Record or Multi-Pet note, look for the Apply Defaults checkbox in the transfer popup. This should be checked by default if you have Transfer New Notes enabled. When checked, the recipient's Custom Objective Defaults are applied to the note.


Does each team member need their own Scribenote login?

DVMs are required to have their own individual account. For support and care team members, we recommend individual accounts as well, they're included free with a paying DVM subscription.


How do I use a team member's template when recording on their behalf?

Open the template selector and scroll to the Shared with You or Team Default section. You can also search by name. Select the template to preview it, then click Use this Template. See Using Team Members' Templates for full instructions.

⚠️ A template must be shared with the team before others can access it. See Adaptive Templates for instructions on sharing.


Can I use the Free Plan in a team?

Yes. Free Plan users can be part of a team even if other members are on Scribenote Pro. Free Plan users can collaborate and view shared notes, and make typed edits to a team member's note. However, they won't have access to Scribenote Pro features, and cannot append to or process notes using a team member's custom Adaptive Template.

You can upgrade to Scribenote Pro at any time to unlock full access.

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